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Gifting
Where Little Moments Become Treasured Keepsakes
Testimonials
- London, Uk
Absolutely gorgeous! Presentation is beautiful so happy with my purchase
- Uk
Absolutely beautiful piece, beautifully packaged. Couldn’t have asked for more.
- London. Uk
Couldn’t recommend more! Beautifully made and so well packaged! Thank you so much!
Personalisation
Make it truly theirs. Add a name to create a thoughtful, one-of-a-kind gift that celebrates a precious new arrival in the most special way.
Thoughtfully Curated
At Charlotte Emilia London, every piece is chosen for quality, softness, and timeless charm.
Timeless Design
Classic colours, delicate details, and elegant finishes made to be treasured.
Meaningful Gifting
Don't take our word for it. Treasure toys are trusted by parents (and littles) all over the country.
FAQ
We offer support via email.
How long does personalisation take?
How long does personalisation take?
Personalised items are made to order and usually take between 3-5 working days. We do aim to have them ready earlier if possible.
What if I make a mistake with the name spelling?
What if I make a mistake with the name spelling?
Please double-check all personalisation before ordering. If you notice an error, contact us as soon as possible and we’ll do our best to help before production begins.
How should I care for the items?
How should I care for the items?
Care instructions vary by product, but we recommend gentle washing and air drying where possible to keep items looking their best. If you have any doubts please do send us an email.
Do you ship internationally?
Do you ship internationally?
Yes, Charlotte Emilia London offers international shipping to selected countries. Shipping costs and delivery times are calculated at checkout. Please note that customs fees or import duties may apply depending on your location.
Can I send a gift directly to someone?
Can I send a gift directly to someone?
Yes, of course. Simply enter the recipient’s address at checkout — we never include pricing in our parcels.
Do you offer gift wrapping?
Do you offer gift wrapping?
All orders are beautifully packaged as standard, making them perfect for gifting.
Can I include a gift message?
Can I include a gift message?
Yes. You can add a personalised gift note at checkout and we’ll include it with your order.
What is your returns policy?
What is your returns policy?
Due to the custom nature of personalised items, these cannot be returned unless faulty. Non-personalised items may be returned in unused condition — please contact us first. Please check our returns policy.